In the rush to meet business demands and expedite time‐to‐market, IT offerings often proceed at the
expense of the user experience (UX). How does this impact results and what can you do to avoid it? These
issues were addressed during our recent event: This Product Sucks! Business Impacts of Usability
Breakdowns. This report is a summary from that discussion, featuring the ROI companies can achieve through a broad range of UX investments.
White Paper:
